Director of Operations

Competencies

• Operational Leadership
• Financial Management
• Project Management
• Organizational Planning
• Problem Solving
• Accountability
• Team Collaboration
• Strategic Thinking
• Attention to Detail
• Adaptability

Qualifications

• Bachelor’s degree in Business Administration, Nonprofit Management, Accounting, Public Administration, Operations Management, Hospitality Management, or a related field.
• Minimum of five years of progressively responsible management experience.
• Experience managing budgets, financial reporting, and organizational operations.
• Strong organizational and project management skills.
• Demonstrated ability to establish priorities, manage multiple projects, and meet deadlines.
• Proficiency with common business software applications and financial systems.
• Excellent written and verbal communication skills.

Preferred

• Experience in nonprofit, museum, arts, hospitality, educational, municipal, or community-based organizations.
• Experience supervising staff, contractors, or volunteers.
• Experience supporting capital projects, facility management, or organizational growth initiatives.

Relationships

The Director of Operations reports to the Executive Director and is in a peer position to the Curator. The Director of Operations provides direct supervision to the Events and Facilities Coordinator and the Administration and Communications Coordinator.

Salary & Benefits

• This is a full-time, salaried position.
• The Cedarburg Art Museum does not offer benefits at this time.

Primary Responsibilities

With respect to Administration and Organizational Management:

1. Coordinate and oversee the Museum’s day-to-day operations and workflow.
2. Develop, implement, and maintain organizational policies, procedures, and operational systems.
3. Monitor organizational priorities and assist in the execution of strategic initiatives.
4. Maintain organizational records and administrative documentation.
5. Ensure effective communication and coordination among staff, contractors, and volunteers.
6. Support Board and committee operations as assigned by the Executive Director.

With respect to Financial Administration:

1. Manage accounts payable and receivable.
2. Oversee bookkeeping processes and financial recordkeeping.
3. Reconcile bank accounts and financial records.
4. Prepare monthly financial reports and supporting documentation.
5. Assist the Executive Director and Finance Committee with budget development and monitoring.
6. Coordinate annual audit, Form 990 preparation, and financial compliance activities.
7. Maintain vendor relationships and oversee contract administration.

With respect to Human Resources Administration:

1. Maintain personnel files and employment documentation.
2. Perform background checks on employees and volunteers where required by law or policy.
3. Coordinate employee onboarding and offboarding processes.
4. Provide overall volunteer supervision.
5. Administer payroll and related personnel records.
6. Assist with staff scheduling and workforce planning.
7. Support employee performance management processes.
8. Ensure compliance with applicable employment laws and organizational policies.

With respect to Facilities and Risk Management:

1. Oversee the maintenance, preservation, and operation of Museum facilities and grounds.
2. Coordinate contractors, vendors, and maintenance providers.
3. Monitor building systems, safety procedures, and security protocols.
4. Maintain organizational insurance records and risk management practices.
5. Ensure compliance with applicable safety regulations and facility requirements.
6. Develop and maintain emergency preparedness and business continuity plans.

With respect to Events, Rentals, and Visitor Experience:

1. Provide administrative oversight and logistical support for Museum events, rentals, and special programs.
2. Coordinate operational planning for major Museum events.
3. Collaborate with the Events & Facilities Coordinator to ensure successful event execution.
4. Support visitor experience initiatives and facility readiness.
5. Assist with operational planning for future organizational growth and expanded programming.

With respect to Project Management:

1. Lead and coordinate operational improvement projects.
2. Develop project timelines, budgets, and implementation plans.
3. Track project milestones and organizational deliverables.
4. Support facility improvement and capital planning initiatives.
5. Assist with operational planning associated with future expansion opportunities.